iCare Warranty

Keep your new products new with iCare

Warranty options exclusively available at iStore.

Mac, iPhone, iPad, Apple Watch
New

iCarePlus for
iPhone Extension

Screen
repair

Extended
warranty

Technical
support

Screen
replacement

Services available selected products

Choose the iCare package that’s right for you:

The iCare product range will give you peace of mind that your most loved product is always taken care of.

iCare for Mac

iCare for Mac

From R999 or R99pm

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iCare for iPhone

iCare for iPhone

Extension option from R299

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iCare for iPad

iCare for iPad

From R749 or R99pm

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iCare for Apple Watch

iCare for Apple Watch

From R549

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iCare for Small Business

iCare for Small Business

From R3599

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Free iCarePlus for iPhone

All iPhone purchases come with Free iCarePlus - valued at R1999. iCarePlus includes a free screen repair, an extended Apple warranty.

Learn more

Screen
repair

Extended
warranty

Technical
support

New

iCarePlus for iPhone Extension

Extend your iCarePlus with an additional year warranty and breakage for as little as R299.

iPhone 16

iCare how-to’s

  • How to register paid for iCare

    We've worked to make this as easy as possible for you. We automatically register all iCare products for iPhone, iPad and Apple Watch where it is purchased at the same time as your new product. After you've bought your new product, we will send you an email confirming the registration of the iCare product. Please keep this email on hand in the event you need to make any claims.

    For Mac purchases, you will need to register the iCare yourself. You can do this simply by filling in the detail on the form https://www.istore.co.za/icare-registration. Once done, we will send you an email confirming the registration of the iCare product. Please keep this email on hand in the event you need to make any claims.

  • How to claim paid for iCare

    Should anything happen to your product within the period which iCare covers you, you will need to book an appointment at your closest iStore or online to have your product reviewed. Please remember to include your iCare reference number when you make the booking.

    Once it's been reviewed and the fault has been identified, your product will either be be repaired or replaced depending on the issue. For full terms and conditions related to your specific iCare product, please go to iCare Terms and Conditions.

Contact us and get support via phone or chat, set up a repair, and more.

Support centre headphones

Get access to free technical support when you buy from iStore. We’re here to help you with technical difficulties, or give a bit of guidance to help get you going again.

Learn more

Terms and conditions

You may only purchase this product within 7 days of purchasing your device.

For full terms and conditions, please click here.