iStore Tech Support
Need a hand? We're here to help.
Get expert Apple-certified technical support.
Whether it’s repairs, trade-in estimates, or battery and screen replacements, we’ve got you covered.
Book a slot at your nearest iStore
If you don't live near an iStore and need to book your product in for a repair, you can use our online repair service.
Arrange collection
Can’t come to us? Book a courier to collect your device at a time that works for you. We’ll pick it up, service it, and return it right to your door.
Apple Certified repairs
and Technical Support for iPhone
We offer Same day Battery and Display repairs at certain iStores Nationally. Please book your repair.
Need iPhone support
Here’s is list of our iPhone services
Select your device and service required below.
A back glass replacement is used to restore your iPhone’s rear glass to its original condition.
A battery replacement is used to restore your iPhone’s battery life and performance to its original condition.
A screen replacement is used to restore your iPhone’s display to its original condition.
A complete device replacement provided when your iPhone cannot be repaired at component level. This service restores your device to full working condition using a replacement unit of the same model and capacity via the spares channel.
A rear camera replacement is used to restore your iPhone’s photo and video quality to its original standard.
This is the front camera utilised for selfies, video calls, and Face ID facial recognition on your iPhone.
The rear system houses the majority of the phone’s internal components, including the logic board, battery, charging port, and sensors. It does not include the screen or rear camera, which is typically relocated from your original phone to the new Rear System.
The mid system comprises the primary internal section of your phone, including the logic board, battery, microphones, and sensors. It does not include the screen, rear camera, or back glass.
*Subject to part availability on assessment.
*Price displayed is Indicative only, subject to assessment, part retention, and change without notice.
Same day battery and screen replacements available at select stores.
Get your iPhone ready
1
Back Up Your Device
Keep your data safe by backing up your device to iCloud or your computer before your appointment.
2
Turn Off Find My iPhone
This is required before service. It’s quick—we’ll show you how.
3
Sign out of iCloud
During the repair process your iPhone will be restored. In order to do this, we require your iPhone to be signed out of iCloud.
4
Fully Charge Your Device
Please charge your device before your appointment so our technicians can run diagnostics without interruption.
Get your product ready before you head to a store.
Back-up your device
Turn off Find my iPhone
Make sure it's fully charged
How to Back-up my Mac
How to Back-up my iPhone, iPad or iPod
Get in contact with us